Data Protection Updated 2026

3rd Privacy Policy – How We Protect Your Data

This document explains how the 3rd platform collects, uses, stores, and protects the personal information of users in Malaysia. Please read it carefully before using our platform.

Full SSL Encryption Your Data is Never Sold to Third Parties Protected User Rights Safe on Mobile Manageable Cookies A Clear & Transparent Policy Full SSL Encryption Your Data is Never Sold to Third Parties Protected User Rights Safe on Mobile Manageable Cookies A Clear & Transparent Policy

Information We Collect from Users

When you register and use the 3rd platform, we collect several categories of information to ensure the service operates securely and efficiently. Here are the types of information collected:

Account Information
  • Full name and date of birth
  • Email address and phone number
  • Password (stored in encrypted form)
  • Identity documents for the KYC process
  • Delivery address (where applicable)
Financial Information
  • Local bank account details (MYR)
  • Registered e-wallet number
  • Deposit and withdrawal records
  • Transaction history in Malaysian Ringgit
Device & Browser Data
  • IP address and general location
  • Device type and operating system
  • Web browser type and version
  • Login details and session timestamps
Usage Data
  • Pages visited and time spent on each
  • Game categories accessed
  • Betting history and account activity
  • Clicks, searches, and platform interactions

How This Information Is Used

3rd uses collected information solely for legitimate purposes directly related to platform operations. We do not use your data for anything beyond what is stated below:

  • Account management: Creating, verifying, and managing user accounts securely, including login and two-factor authentication processes.
  • Transaction processing: Handling deposits, withdrawals, and financial history in MYR accurately and securely.
  • Legal compliance: Meeting KYC (identity verification) requirements and preventing fraud and money laundering in accordance with Malaysian law.
  • Customer support: Handling enquiries, resolving account issues, and providing technical assistance more effectively.
  • Platform improvements: Analyses usage patterns in aggregate (without identifying individuals) to improve platform performance and user experience.
  • Communications: Sending account-related notifications, terms updates, and promotional content that you have agreed to receive.

Cookies, Tracking & Data Storage

Cookie Usage

The 3rd platform uses cookies to enhance your experience. Cookies are small text files stored on your device when you visit our platform. We use several types of cookies:

  • Essential cookies: Required for core platform functions such as login sessions and account security. Cannot be disabled.
  • Performance cookies: Collecting information on how you use the platform to help us improve our services.
  • Preference cookies: Saves your preferences such as language and display settings for a smoother experience on future visits.

You can manage or disable cookies through your browser settings, though doing so may affect the functionality of certain parts of the platform.

Data Storage & Retention Period

Your personal data is retained for as long as your account remains active or as long as needed for the stated purposes. Once an account is closed, data will be kept for the minimum period required under Malaysian law before being deleted or anonymised. Financial transaction data is typically retained for longer to meet audit and regulatory requirements.

Data Security

All data transmitted between your device and 3rd's servers is protected by SSL encryption. Stored data is secured with strict access controls — only authorised staff may access users' personal information, and only when necessary for support or compliance purposes.

A Petaling Jaya user managing their account and deposits securely via the 3rd platform

Sharing Information with Third Parties

3rd does not sell, rent, or disclose your personal information to any third party for marketing purposes. However, there are limited situations where information may be shared:

  • Payment providers: Required transaction information is shared with payment processors to complete deposits and withdrawals in MYR.
  • Game providers: Minimum technical data required to run games through approved third-party providers.
  • Legal authorities: We will disclose information where required by a court order or applicable Malaysian law.
  • Auditors & advisors: Professional parties bound by strict confidentiality obligations.

All third parties we work with are required to uphold data protection standards equal to or higher than our own.

Your Rights as a User & How to Contact Us

As a 3rd platform user, you have several rights regarding your personal data, all of which we fully respect:

Right to Access

You have the right to request a copy of the personal information we hold about you at any time.

Right to Rectification

If your information is inaccurate or incomplete, you have the right to request that we correct it.

Right to Erasure

You may request the deletion of your personal data, subject to any applicable legal obligations.

Changes to This Privacy Policy

3rd reserves the right to update this privacy policy from time to time to reflect changes in our practices or applicable law. Users will be notified of any material changes via email or in-platform notification. Continued use of the platform after changes are published constitutes acceptance of the updated policy.

Contact Our Privacy Team

For any enquiries, data access requests, or privacy-related complaints, please reach us at:

Email: [email protected]

We will endeavour to respond to all privacy-related enquiries within three business days. For general questions about the platform, also check our FAQ us.

Your Privacy is Our Priority

We are committed to keeping your data safe. Register with confidence and enjoy a secure online entertainment experience, backed by a transparent privacy policy on the 3rd platform.

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